TROUBLE SHOOTING BASICS

Basic trouble shooting, Diagnostic, Troubleshooting and Repair Tools, Windows Trouble shooter.

KEYBOARD

Keyboard, Keyboard maintenance, Keyboard cleaning, Breakdown to Breakthrough.

MOUSE

Mouse basics, Working in windows XP, Learning more about the mouse, Inside the mouse adjusting mouse properties, Mouse keys, Mouse maintenance, Optical mouse, Breakdown through, Basic troubleshooting flowchart for mouse.

MONITOR

Monitor, Power management, monitor maintenance, breakdown to breakthrough, basic troubleshooting flowchart for monitor.

PRINTERS

Printer characteristics, Dot matrix printer, inkjet printer, laser printer, pointers in windows operating system, know your printers, common features of inkjet and laser printer, maintenance cancel printing job, breakdown to breakthrough.

OPTICAL MEDIA

CD- Rom and Drive buffers / Cache theory of CD-Rom drive operation, CD-R, CD RW, DVD-Rom, cleaning CD Drive, breakdown to breakthrough, Basic troubleshooting flowchart for CD drive.

HARD DISK DRIVES

Hard disk drives, hard disk logical structures and file systems, hard disk tools, formatting a hard disk, installing an additional IDE hard disk, New trends in hard disk drives, controlling data loss.

FLOPPY DISK DRIVE

Floppy-media, drive, drive construction, disk geometry, cleaning and maintenance, breakdown to breakthrough, basic troubleshooting flowchart for floppy disk drive.

PROCESSOR

Processor basic, performance factor, modes instruction set, processor associates, inside a microprocessor, The intel processor family, differentiate between Pentium and Celeron processor.

MOTHER BOARD

Mother board Details, mother board from factor upgrading mother board.

POWER AND SMPS

Power, basic troubleshooting flowchart for power supply.

BIOS SETUP

Award BIOS setup, standard CMOS setup, Advanced BIOS features, Advanced chipset features, integrated peripherals, power management setup, PNP/PCI configuration setup frequency/ voltage control.

BEEP CODES

Beep codes, optimizing the PC.

Network Basics

Network concepts-Network architectures-The OSI model- maintain-troubleshoot-install-operate and configure basic network infrastructure-describe networking technologies-basic design principles- adhere to wiring standards -use testing tools.

Wired Computer-to-Computer Connections

Wired network connections- Network interface cards and modems.

Network-to-Network Connections

Network-to-network connection components-Install LAN wiring components-Differentiate between wired internetworking devices-LAN wiring-LAN wiring tests.

Wired Internetworking Devices

Basic internetworking devices-Specialized internetworking devices.

Wired Communication Standards

The TCP/IP protocol suite- TCP/IP-DHCP servers- Configure the TCP/IP communication protocols for a wired connection-Install wireless network components.

Wireless Networking

Wireless network devices-Wireless networking standards-Wireless configuration.

Security Threats and Mitigation

Security threats-Threat mitigation- Identify common security threats and mitigation techniques.

Security Practices

Operating systems-Devices.

Network Access Control

Authentication-Public key cryptography-Remote access-Wireless security-Control access to the network-Monitor network resources-Troubleshoot the network.